Privacy Policy

 

Effective Date: 04/12/2024

Kiwi4Transfer values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect and process the following categories of personal data:

a. Personal Identification Information

  • Name
  • Email address
  • Phone number
  • Billing and delivery address

b. Booking Information

  • Pickup and drop-off details
  • Travel preferences

c. Payment Information

  • Payment card details (processed securely through a third-party payment gateway)
  • Billing data

d. Technical Information

  • IP address
  • Browser type and version
  • Operating system
  • Cookies and other tracking technologies

e. Other Information

  • Any data you voluntarily provide through contact forms, surveys, or customer support inquiries.

2. How We Use Your Information

Kiwi4Transfer uses your personal data for the following purposes:

  1. To process bookings and provide taxi services.
  2. To manage payments, including fraud prevention.
  3. To communicate with you regarding your reservations and customer support inquiries.
  4. To improve our website, services, and customer experience.
  5. To comply with legal obligations, such as record-keeping and law enforcement requests.

3. Legal Basis for Processing

We process your data under the following legal grounds:

  • Contractual Necessity: To fulfill our obligations under the booking agreement.
  • Legitimate Interests: For business improvements, fraud prevention, and customer communication.
  • Legal Compliance: To comply with French laws and GDPR requirements.

4. Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Service Providers: Payment processors, web hosting services, and email platforms.
  • Legal Authorities: When required by law or to protect our rights and safety.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and user preferences.

Types of Cookies:

  • Essential Cookies: Required for website functionality.
  • Analytical Cookies: Help us understand user behavior.

You can manage your cookie preferences in your browser settings.

7. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute protection.

8. Your Rights

Under GDPR, you have the following rights:

  1. Access: Request a copy of your personal data.
  2. Correction: Update incorrect or incomplete information.
  3. Deletion: Request the deletion of your data where applicable.
  4. Restriction: Limit the processing of your data.
  5. Data Portability: Request a transfer of your data to another service provider.
  6. Objection: Object to data processing for marketing or legitimate interests.

To exercise these rights, contact us at [Your Email Address].

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with the updated date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: kiwi4transfer@gmail.com
  • Phone: 0033 6 49 63 92 62 / 0033 6 12 55 87 09 
  • Address: 18 Rue de Paris 92100 Boulogne Billancourt
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